Nick Brown is back! Former IT guy and now psychologist, Nick talks about some counter-intuitive policy changes for improving the efficiency and lowering costs of IT, by actually making users happier. It's a recognition of the importance of treating co-workers as humans instead of enemies, and an argument for a new way of thinking. This is a great episode to end our run with, as we have been moving toward these ideas over our last 200 episodes. We will have a new show in 2021, with a new format and focus. Tune in on New Year's Eve for more information and the new name of the show. And thanks for listening!

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Our previous episode with Nick about debunking psych studies:
https://www.podomatic.com/podcasts/deardiscreetguide/episodes/2019-11-26T10_05_55-08_00

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