Welcome back! In this episode, The service industry is a tough industry. In this episode, I am joined by Natalie who has an extensive background in sales and joins me to discuss fraudsters, traveling sports teams and disgusting, filthy, guest behavior. If you are enjoying the show, please subscribe. If you would like to share a story of your own crazy customer service experience, email us at OG3@TFTSI.com #TFTSI #TalesFromTheServiceIndustry #FrontDesk #Hotel #HotelLife #Housekeeping #AngryGuest #BadGuest #Entitled #HotelManager #BeBetter #Podcast #FYP