What's on your mind? Let CX Passport know...

🎤True customer love in “The one where they sell smiles” with April Obersteller Director of Global Experience for woom in CX Passport episode 95🎧What’s in the episode?...

👉Even startups need to focus on CX from the beginning

🧑‍🌾When the founder picks up the customer service line while he's mowing the lawn

🤯Wow! Turning off the customer support phone line?! 

✌️"I love data and I love humans"

💰Customer Experience creates tangible business result success

💡Go beyond phrases and get REAL about investing in your employees

👰You think your customer is hard? Try having brides as your events customer!

Hosted by Rick Denton “I believe the best meals are served outside and require a passport”

💭“It's incredible what happens when you just remind a person…I got you and we're going to figure this out…There's a lot of power that happens in that moment.” - April

Episode resources:

woom web: woombikes.com

Social media: @woombikes on all platforms

April LinkedIn: www.linkedin.com/in/april-obersteller-1104