On this episode, J.D. Power’s Michael Vermillion, Mark Miller, and Scott Killingsworth are joined by special guest Alison Fox, Travel + Leisure digital contributor, to discuss issues and trends related to the shift to Work-at-Home for customer service operations.
Topics discussed during this episode include:
-- How employers can take advantage of the flexibility that Work-at-Home has created
-- Decreases in productivity
-- Impact of Work-at-Home on young new hires