Broken promises, even small ones, cause problems. Things don’t get done, relationships break down, and trust erodes. And if you’re on the receiving end, you have a choice: Say nothing and let it slide, or call it out, hope it goes well, but risk an argument nobody wants. Either way, it’s stressful.
But it doesn’t have to be stressful when you learn to ask for what you want, elicit clear commitments, and hold people to account based on their word.
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