Reputation, experience, and referrals are what help new businesses grow. Customer experience is taking commodities and turning them into brands people value. Chris from Innerview helps companies effectively transfer their brand messages to frontline employees.  Innerview Group: https://innerviewgroup.com/ Chris on LinkedIn: https://www.linkedin.com/in/christopherewallace/ Looking for a podcast guest? Author Matt RouseHook Digital Marketing | Hook Digital Marketing CanadaMarket your local business on autopilot: SMB Autopilot