A global pandemic. An afflicted, angry group. A seemingly indifferent government. Reporter Tracie Hunte wanted to understand this moment of pain and confusion by looking back 30 years, and she found a complicated answer to a simple question: When nothing seems to work, how do you make change?

This episode was reported by Tracie Hunte, and produced by Annie McEwen and Tobin Low. Fact-checking by Diane Kelly. 

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