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How Integrated Care Teams Helped One Medical Group Turn Around Staff, Patient Satisfaction Scores

MGMA Podcasts
MGMA Podcasts
Episode • Jun 3, 2020 • 34m
Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics.

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MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.