Ethical AI, Automation, and the Future of Employment with Christina Kucek, Executive Director of Intelligent Automation at CAI
This episode features an interview with Christina Kucek, Executive Director of Intelligent Automation at CAI. She has over 15 years of consulting experience in delivering cutting-edge implementations in Conversational AI, natural language processing, and robotics process automation. At CAI, Christina guides clients through their automation journeys while delivering innovative solutions.
In this episode, Shawn and Christina discuss the impact of AI on employee experience: from onboarding to accelerating workflows to building in ethics.
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“Employee retention a lot of times can be impacted by their first week or two of employment. They get their machine, their access to all the systems that they need. They get their email, it's already set up. They show up on day one and they're ready to go. That impression that you make as a company on their new employee will help us retain our best talent. That reduces our cost overall for trying to recruit people and train people. That retention piece is really valuable.” – Christina Kucek
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Episode Timestamps:
*(02:44): Rapid fire questions
*(07:13): Christina breaks down CAI and her role
*(15:57): How AI impacts employee experience
*(28:22): How AI will affect the amount of work for employees
*(36:43): The future of augmented intelligence
*(45:23): What’s next for Christina and CAI
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Links:
Connect with Christina on LinkedIn