In our 9th episode of Deming Speaks, this 14-minute excerpt from a 1984 presentation by Dr. Deming includes his thoughts on the following topics:
- The 5 Deadly Diseases of Western Management
- How to measure productivity vs improve productivity
- Lack of constancy of purpose
- Emphasis on short-term profits
- Annual system of rating salaried people
- Mobility of management
- Management by use of visible figures only
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