Cory Doctorow coined the term "enshittification" to describe how tech platforms have eroded over time. According to him, the process goes something like this:
First, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.
Doctorow joins us in a collaborative interview with News Over Noise to discuss how enshittifiation has affected our ability to find information, engage in deliberative democracy, and more. We also discuss what coalitions are necessary to push back against enshittification and how science fiction can help us imagine a more democratic world.
Doctorow is a science fiction author, activist and journalist. He is the author of many books, including The Lost Cause, a science fiction novel of hope amidst the climate emergency, and The Internet Con: How to Seize the Means of Production.
Doctorow's lecture on enshittification