Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into the exciting world of Artificial Intelligence and its game-changing potential for small businesses. As AI continues to revolutionize industries, understanding how to leverage this technology is key to staying competitive, even for smaller businesses.
We’re joined by Marc DiGiorgio, Co-founder and Managing Director of TekStack, to explore how AI can boost growth, efficiency, and customer experience for SMEs. From the basics of AI adoption to the new agentic AI capabilities introduced by TekStack, Marc offers practical insights that can help small businesses embrace this technology. Let’s get started!
Key Highlights:
- AI is essential for small businesses to improve customer experience, automate tasks, and find new customers, without requiring large budgets.
- AI can be a threat to businesses that fail to adapt, as larger competitors may use technology to outperform smaller firms.
- Agentic AI simplifies tasks through natural language interactions, offering businesses a zero-click experience for greater efficiency.
- Practical AI applications in sales, customer service, and back-office operations can help SMEs streamline processes and boost productivity.
- Small businesses face challenges with AI adoption due to data limitations and technology gaps, but seeking expert guidance can help overcome these barriers.
Special Thanks to Our Partners:
- RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
- UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
- Google: https://www.google.ca/
For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.