067 | Boosting Conversions By Improving Customer Experience Through Chat | with GQ Fu

GQ is a co-founder of LTVplus, an outsourcing partner that builds outsourced customer experience teams for e-commerce brands in any time zone and language. 

On this podcast, we talk about the importance of customer support for online store owners, how outsourcing and delegating helps a business grow, the ways to determine if live chat is viable for small businesses and much more!

To learn more, visit: honestecommerce.co

Resources:

• GQ’s LinkedIn Page linkedin.com/in/gq-fu
• LTVplus’s website: ltvplus.com/
• Use code HONECOMLTV2020 to get a 25% discount for the first 3 months of LTVplus!
• Visit gorgias.grsm.io/honest to get your second month free.