In this episode of KAJ Masterclass LIVE, join Khudania Ajay as he engages with Emily Hecker, a seasoned internal communication strategist with over a decade of experience. Explore the dynamic world of internal communication, where Emily shares insights, strategies, and the power of effective communication within organizations. 🔥 5 THINGS YOU'LL LEARN IN THIS VIDEO🔥 Understanding Internal Communication: Explore the definition and significance of internal communication within organizational structures. Balancing External and Internal Communication: Learn about the crucial balance between external PR and internal communication for organizational success. The Role of Internal Communication Professionals: Discover the responsibilities and impact of dedicated internal communication professionals in fostering effective communication. Navigating Leadership Changes: Gain insights into calibrating internal communication strategies during leadership changes and uncertainties. Human Element in AI Age: Explore the role of artificial intelligence in communication and understand why the human touch remains indispensable. 🔥 CHAPTERS & TIMESTAMPS 🔥 00:00 Introduction 01:22 What is internal communication? 03:42 Internal vs external communication 05:58 Employee experience and customer experience 07:42 Who oversees internal communication? 09:48 Internal communication as strategic partner 12:07 Fostering trust and transparency 14:17 Advising leaders on communication 16:13 Telling stories to connect with employees 17:25 Mismatches between internal and external messaging 19:30 When internal realities don't match external branding 21:46 Guiding leaders new to internal communication 23:42 AI writing first drafts of internal messages 25:33 Importance of adding human element 💼 BUSINESS INQUIRIES 💼 For partnership opportunities and inquiries, contact us at: kajmasterclass@gmail.com --------------------------------------------------------------------- SUPPORT KAJ MASTERCLASS LIVE Discover our handpicked products and services that support our channel and website. When you make a purchase through these links, you help us create more valuable content for you. Thank you for your support! 🎙 Connect with top podcasters and guests at PodMatch for podcasting success: https://www.joinpodmatch.com/kaj 👗 Shop authentic Indian handloom sarees on Ethnics Land (Since 2018) and enjoy 15% off now!: https://www.ethnicsland.com/ ………………………………………………………………………………… 🎙 ABOUT THE GUEST 🎙 Emily Hecker is a writer, entrepreneur, and certified Communication Management Professional (CMP®) with over 10 years of experience transforming communication strategies in various industries. She helps organizations revolutionize their approach to internal communication, tailoring communication solutions to drive results. Emily is also the author of 'Me, Myself, and IC: A Guide to Building Internal Communication as a Team of One,' a comprehensive guide that empowers solo internal communication professionals with practical strategies to establish a strong foundation and achieve success. 🎤 ABOUT THE HOST 🎤 Your host, Khudania Ajay, is a seasoned content entrepreneur, podcast host, and independent journalist with over two decades of media industry experience. Having worked with prestigious organizations like CNBC (India), Reuters, and Press Trust of India, Ajay is now dedicated to helping you succeed through his LIVE Masterclasses. Connect with Ajay on LinkedIn: / ajaykhudania 🌐 CONNECT WITH ALL THINGS KAJ 🌐 📺 Watch More: / @kajmasterclass 🎧 Listen to Podcasts: https://pod.link/thekajstudio 📖 Read Our Blog: https://kajmasterclass.beehiiv.com/ 💻 Visit Our Website: https://thekajmasterclass.live/ 🌟 🔗 LinkedIn Page: https://bit.ly/3y2yKrM 🐦 Twitter: / kajmasterclass 📸 Instagram: / kajmasterclass