Executive Session: Viewing Your Medical Practice Through a Patient's Eyes

Patient satisfaction is impacted in countless ways in your medical practice. Consultant Susan Childs, FACMPE, discusses how a senior leader in healthcare can review his or her organization with a focus on what the patient experiences.
Find more Executive Session podcasts and content on the MGMA Executive View page: www.mgma.com/executiveview/.
Intro/outro: "Candlepower," Chris Zabriskie [Attribution 4.0 International (CC BY 4.0)]