This week's guest is Karyn Ross. Karyn has been on the show quite a few times and each conversation is packed full of lean insights. This time, Karyn discussed her new book, The Kind Leader, and what it means to practice kind leadership. An MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that inspires Karyn (3:16)
Karyn's background (3:48)
Karyn's new book, The Kind Leader (5:01)
What kind leadership means (7:49)
The difference between kindness and niceness (12:21)
Behind the title (19:57)
Balancing accountability with kindness (24:22)
How Karyn deals with being hurt by others (31:18)
What Karyn would do if an employee was stealing from her (41:47)
Podcast Resources
Right Click to Download this Podcast as an MP3
Karyn's Consulting Site
Karyn on LinkedIn
The Kind Leader on Routledge
Big Karma and Little Kosmo Help Each Other
Think Kindly - Speak Kindly - Act Kindly
Stories From the Fox Continuous Improvement Team
The New School for Kind Leaders
The Love and Kindness Project Foundation
What Do You Think?
Describe an act of kind leadership you've witnessed or experienced lately.