The ROI of Employee Recognition with Pinaki Kathiari, CEO & Owner of Local Wisdom
This episode features an interview with Pinaki Kathiari, CEO and owner of Local Wisdom, a digital communications agency. Pinaki’s experience spans two decades serving global Fortune companies, startups, and multi-industry agencies. He’s also the co-founder of Resource Hero, Vice President of Professional Development for the IABC Tristate Area Chapter, and a Business Mentor for WOMEN Unlimited, Inc.
In this episode, Amanda sits down with Pinaki to discuss his communications team maturity model, the ROI of employee recognition, and the value of a digital communications presence.
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“If people don't know how they're actually, or really making a difference, then they kind of lose sight of why they're here. So we all do that. It feels like being in a conversation with two other people who are speaking another language. Kind of like, ‘why am I here and how am I even contributing?’ [...] I think leaders want to quantify investment into recognition systems and programs. And that I get, because that takes some funds and investment and planning. But I also think that recognition doesn't have to take a large investment. Like I said, simply adding a topic to your leader's speaking points; it's the littlest thing you could do that doesn't cost really anything. Because at the end of the day, we work better as friends and friends show appreciation to each other.” – Pinaki Kathiari
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Episode Timestamps:
*(02:12): Pinaki’s career journey
*(10:02): Segment: Story Time
*(10:58): How Pinaki quantifies the ROI of employee recognition
*(17:16): How leaders can institute employee recognition
*(22:41): Segment: Getting Tactical
*(23:07): Pinaki explains his communications team maturity model
*(29:37): Must-haves for a good internal comms team
*(34:15): Metrics internal communicators can use to show ROI
*(38:40): Changes to the communications team maturity model
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Links:
Connect with Pinaki on LinkedIn