What's on your mind? Let CX Passport know...
🎤CX Passport’s first guest from Uganda(!) in “The one with the simplicity of CX” with Evas Bazirakakye, Customer Relationship Manager at Umeme🎧 What’s in the episode?...
😊Simplicity is attractive...especially in experience
👉The evolution of Customer Experience in Uganda
💡Every interaction should create a memory...an experience
📈Good experience = Good sales = Good business results
😲Shocked to hear what some customers might do in reaction to a bad experience
😍Elevating beyond customer experience to a social responsibility
Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
💭“And I realized that if a business really focused on…ensuring customer focused, they're trying to provide a solution to a customer…what does the customer want? How can we better a customer, probably it would make more sales for their business and bring in more business” - Evas Bazirakakye
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Episode resources:
Evas’ LinkedIn: https://www.linkedin.com/in/evas-bazirakakye-kizza-a327a424/