What is the secret sauce to running a mature, profitable, award-winning design firm? Systems! There’s no getting around it. Kimberley and LuAnn Nigara discuss their fave topic: systems and procedures.

In this episode we learn:
- time blocking is critical to strategy and planning
- if the client doesn’t accept your value (as indicated by price) then they should not be able to benefit from your value (as evidenced by your skills)
- when a project goes awry it’s usually because something wasn’t communicated at the beginning
- establishing a commitment to core values will amplify your brand message

It’s time to take control of your business.
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