Tracy Skeans, Chief Operating Officer and Chief People Officer of Yum! Brands (NYSE: YUM), has helped position the world’s largest restaurant company for continued growth over the past several years by combining a people-first approach, investing in infrastructure and future business strategies, and using technology to enhance the customer and employee experience. She explains how having a fundamentally strong company going into the pandemic allowed Yum! to position itself for the future by continuing to make acquisitions, increasing its digital acceleration, and focusing on diversity and inclusivity from top to bottom.

Inside the ICE House: https://www.theice.com/insights/conversations/inside-the-ice-house