Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. In today’s competitive market, attracting and retaining top talent is more crucial than ever. A recent Indeed Canada study found that 65% of Canadian employers struggle to find qualified candidates, highlighting the need for businesses to create engaging workplaces that motivate employees and drive success.
Joining us in this episode is Carlo Di Leo, President and Owner of Spotter Security, a leader in security solutions across Canada. Carlo’s people-first philosophy, passion for sales and customer service, and deep understanding of team motivation have been key drivers of his company’s success.
Key Highlights:
- The Key to Motivating Employees – Carlo explains how understanding different personalities and motivations is essential to building a strong, engaged team.
- Aligning Talent for Maximum Business Success – Learn how to identify and nurture employees’ strengths to ensure they are in the right roles for both personal and company growth.
- The Role of Sales & Customer Service in Business Growth – Carlo shares how a customer-first approach drives long-term business success and how he instills this culture in his team.
- Running a Business with a People-First Mindset – Discover Carlo’s leadership philosophy and how he creates a workplace culture of trust, growth, and motivation.
- Taking a Leap into Entrepreneurship – Carlo reflects on his journey into business ownership, sharing key lessons and advice for aspiring entrepreneurs.
Special Thanks to Our Partners:
- RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
- UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
- IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
- Google: https://www.google.ca/
For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!
Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation