Are you curious about the latest trends in hotel operations? In this podcast episode, we sit down with Niklas Wagner - General Manager, New World Saigon Hotel to discuss the innovative ways this luxury hotel is adapting to the new age of hospitality. From digital check-ins to personalized guest experiences, our guest shares his insights on how the industry is evolving and what it takes to stay ahead of the curve. Whether you're a hotelier, a traveler, or just interested in the future of hospitality, this conversation is a must-watch. Tune in to learn more!

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