What's on your mind? Let CX Passport know...
🎤Imagine what #CX would look like if a country had a Minister of Happiness? Hear about that happening in the UAE in “The one with the Minister of Happiness” with Faran Niaz in CX Passport episode 57🎧
😲Imagine the leader of the country live tweeting their post office experience...and forcing CX change!
📈Taking a bank from the bottom to the top of CX
👂Talk with...and LISTEN TO...your front line! (without the supervisors)
🔧Operational back end must be in sync with front end CX promises
🎉Global Employee Experience differences matter - That San Antonio celebration may not play as well in Eastern Europe
🧳Traveling to the Shire
📸Faran's photography exhibited around the world!
Hosted by Rick Denton, CX Passport guides you through a conversation on customer experience and travel.
Episode resources:
Faran Niaz: www.linkedin.com/in/farann/