Driving Engagement Through Communications with Olga Skouteli, Head of Culture & Engagement at Lilium
This episode features an interview with Olga Skouteli, Head of Culture and Engagement at Lilium, a high-growth scale-up revolutionizing aviation. Olga specializes in developing and delivering engagement, internal communications, and Diversity and Inclusion strategies. Olga previously served as an employee experience consultant for global organizations like Rolls-Royce, Visa, and Nestlé where she transformed their culture and employee experience to drive business results.
In this episode, Amanda and Olga discuss breaking down silos, nuances of language, and their hopes for internal communications in 2023.
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“I would like to see communicators be part of the conversation and the decisions, not only the conversation after the decisions have been made. Because, this is the power of communication and creating culture and building engagement and inspiring people, and there is so much potential in there. So, I think the trend I would like to leave back, is this trend of coming to communications just to communicate. It's about understanding that communications is much more than that, and the language and the words is just one aspect of it. Engagement is much more than communications, but communications can drive engagement.” – Olga Skouteli
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Episode Timestamps:
*(01:49): Olga’s background
*(04:58): Segment: Story Time
*(06:54): The nuances of meaning behind language
*(16:11): Segment: Getting Tactical
*(16:49): Indications of working in silos
*(23:11): The do’s and don’ts of breaking down silos
*(25:37): Segment: Asking for a Friend
*(25:57): A trend Olga is looking forward to leaving behind in 2022
*(28:02): How Olga gets better at her job
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