On the latest episode of “Winning the Battle for Talent,” our team of J.D. Power Customer Service Advisory experts discuss “ghosting” when it comes to employment: What is it, who is doing it, why is it happening, and what can organizations do to address it?
Episode 10 features a discussion with:
-- Michael Vermillion, Senior Managing Director, Global Business Intelligence, J.D. Power
-- Mark Miller, Practice Leader, Customer Service Advisory, J.D. Power
-- Ted Nardin, Sr. Consultant, Customer Service Advisory, J.D. Power and President, 5th Talent International
-- Jonathan Sutter, Senior Director, Travel & Hospitality, J.D. Power