This week's guest is John Knotts, Senior Coach at Gemba Academy. Ron and John took a deep dive into process improvement versus project-based approaches, and why the two can and should coexist. An MP3 audio version of this episode is available for download here.
In this episode you'll learn: 

The quote that inspires John (2:59)
John's background (4:39)
Process improvement environments versus project-based environments (7:14)
What it means to be the "JEEP" (14:29)
The different leadership approaches (18:50)
Why Ron hates the "Control" aspect of DMAIC (21:28)
The cultural differences in perspective (25:39)
Tips for those going through certification (27:53)
Tips for those in process management (30:39)

Podcast Resources

Right Click to Download this Podcast as an MP3
John on LinkedIn
GA 392 | Using Lean on a Horse Farm with John Knotts

What Do You Think?
In your experience, what are the pros and cons of process-based versus project-based approaches to continuous improvement?