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Deliver Human-Centered Communication, Ethan Beute
The Sales Podcast With Wes Schaeffer, The Sales Whisperer®
Episode • Dec 21, 2021 • 49m
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Communication Tips
you'll learn today on
The Sales Podcast
...
The case against
digital pollution
Digital pollution is subjective based on the recipient and they do it in the moment
The contextual vantage point of the message
Relationships, reputation, and revenue are at risk
Don't be lazy and greedy
We've evolved over millennia to know how to communicate
Your relationships, reputation, and revenue are at risk."
Digital technology
is evolving so fast and is so pervasive
You can quickly alienate 40% of your qualified list quickly with poor messaging
You can increase your opt-ins from 2.4% to 3% and pat yourself on the back for a 25% gain...but you're ignoring those 97%!
You're teaching your prospects to ignore you, but you're also teaching the machines to ignore you
The Golden Rule still applies
The Platinum Rule applies as well: treat others as they prefer to be treated
We're headed toward a market of one
We're 100 years past Ford's assembly line
We're 250 years past the industrial revolution
Adjust accordingly
People are being engaged in noisy and polluted environments
We're overwhelmed
We're looking to delete vs. engage
Have the right tool for the right job
Multi-media, multi-step is still the key to connecting
Make sure the channels are connected and synchronized
Trust is more fragile than ever
"
Can You Hear Me?: How to Connect with People in a Virtual World
" by Dr. Nick Morgan
Sales Growth Tools
Mentioned In The Sales Podcast
Get Ethan Beute's books
"
Human-Centered Communication: A Business Case Against Digital Pollution
"
"
Rehumanize Your Business: How Personal Videos Accelerate Sales and Improve Customer Experience
"
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Howard Luck Gossage
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