This week's guest is Steven Jackson. Steven shared some incredible stories that have clear parallels to continuous improvement. This episode really demonstrates the effect this kind of thinking can have on human lives, past, present, and future. A MP3 audio version of this episode is available for download here.
In this episode you'll learn: 

The quotes that inspire Steven (6:25)
Steven's background (7:47)
A story about an American Airlines plane crash (12:30)
A story about submarines in World War II (31:18)
A recap of the strategy they used (38:27)
Why the women were successful (40:44)
The importance of experimentation (42:55)
The story behind our envelope stuffing video (46:20)

Podcast Resources

Right Click to Download this Podcast as an MP3
Download a Free Audio Book at Audible.com
Our Gemba Academy Live! at Seating Matters
American Airlines Accident Report
Western Approaches Tactical Unit Article #1
Western Approaches Tactical Unit Article #2
The Envelope Stuffing Simulation
One Piece Flow for Washing Dishes
Steven on LinkedIn

Subscribe & Never Miss New Episodes!
Click to Subscribe in iTunes

If you enjoyed this podcast please be sure to subscribe on iTunes. Once you're a subscriber all new episodes will be downloaded to your iTunes account and smartphone. The easiest way for iPhone users to listen to the show is via the free, and incredible, Podcast app.

 NEW! You can now follow the podcast on Spotify here. 

You can also subscribe via Stitcher which is definitely Android friendly.
What Do You Think?
Which story did you find the most powerful? Why?