It is great to cultivate a pleasing personality where you strive to dazzle your customers with excellent service and team-building actions. Where one has to be careful is when this need for pleasing becomes all-encompassing (aka ‘please-aholic’) and there is an absence of conflict resolution skills. You must be able to occasionally say ‘no’ and address your own needs while still taking care of your customers. Learn some tips from Clint on how to recognize and deal with this situation in your life!
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