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Tips & Talk 22 – Your Customer is Mad – Now What?

Gift Biz Unwrapped
Gift Biz Unwrapped
Episode • Aug 5, 2021 • 16m
It's inevitable. If you run a business, no matter how buttoned up your services are, you'll encounter an angry customer. How you handle it is what will determine the future of your relationship.

Here is what to do when your customer is made and the process to follow to not only turn the situation around, but make it play in your favor. What happens in the end? A happy customer!

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