J.D. Power's Michael Vermillion, Michael Taylor and Jennifer Corwin discuss hot topics in the travel and hospitality industry in our latest Travel Podcast.
Among the topics discussed:
- The global grounding of Boeing 737 Max and the impact on customer experience.
- Google launches its own hotel search site and Airbnb acquires Hotel Tonight.
- Regulators crack down on peer-to-peer car rental.
- App-based delivery service brings food and retail goods to your gate.