The project is going smoothly, and the clients are happy. In fact, this isn't the first project you've done for these wonderful people. Out of the blue the client has a request; a change in process that requires the interior design professional to do additional work. What to do? Business of Design® member and Milwaukee designer, Jerrica Zaric shares her strategy for surviving this challenging situation.

In this episode we learn:
- to identify client red flag and address them head on
- what to do when a client questions your method of charging for services
- how to stand your ground and communicate clearly with clients
- to set healthy client boundaries

It’s time to take control of your business.
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