In our fast-paced society, we often find ourselves rushing through life. Whether meeting work deadlines or juggling personal commitments, speed and efficiency seem to rule the day.

Our interactions with others have become transactional, focused on accomplishing tasks rather than building meaningful connections. Have we lost the art of genuine communication, leaving us feeling pressured and stressed, constantly chasing happiness? Sometimes, it definitely feels so.

So what if we paused for a moment? What if we took the time to listen to one another without judgment or hidden agendas? Listening not to prove a point but to understand.

Our guest this week, Johnnie Moore, introduces us to the concept of Unhurried Conversations. What started as a simple experiment has grown into a movement.

Johnnie shares the origins of this movement, what it is at its core, and how it can be integrated into our busy lives, even in work settings where busyness often defines success. Unhurried Conversations act as a magical lubricant in our interactions, making everything flow more smoothly.

I won't spoil the surprise, but if you feel lucky, take a guess about what this magic entails before diving into our conversation.

In a world where change takes time, patience is an essential trait for every service design professional. I really do think that embracing an unhurried mindset can be a simple way to strengthen your patience muscle.

Enjoy and keep making a positive impact :)

~ Marc

--- [ 1. GUIDE ] ---

00:00 Welcome to Episode 191

05:00 Who is Johnnie Moore

05:30 How he stumbled with service design

06:30 Lightning Round

08:00 Topic for today: Have More Faith and Curiosity

10:30 It's not a secret: Unhurried Movement

13:00 The talking stick process

15:00 The experiment

17:00 Current state of Unhurried Movement

20:30 The result when people engage in the process

26:30 What it requires for a participant

30:00 What might not work - The Risk

33:15 The effects, level of progression when you "Unhurry:

35:00 Value in not doing and only listening and repetition

38:00 Advise when doing Unhurried conversation

43:45 Not having an agenda

46:00 Making human connections

--- [ 2. LINKS ] ---

• https://www.linkedin.com/in/johnnie-moore-2323/
• unhurried.org
• https://www.unhurried.org/book
• The Answer to How Is Yes: Acting on What Matters by Peter Block (Book) - https://a.co/d/dl7L8pJ
• Reach out directly to Johnnie: johnnie@johnniemoore.com

--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals. ⁠https://servicedesignshow.com/circle