AGL 061: Joe Topinka, SnapAV – CIO, Charlotte, CIO of the Year, Mentor, Author, Coach
Joe Topinka, a career CIO, is a dynamic author, speaker, and coach and a three-time CIO-of-the-year award winner. He has over 35 years of success leading IT organizations and driving meaningful business results in the process. His game-changing IT Business Partner Program bridges the chasm between business stakeholders and IT organizations. Joe is a frequent keynote speaker on this subject where he shares his vision at industry events across the country. His bestselling book, IT Business Partnerships: A Field Guide was recently named a top-ten read for CIOs.
Joe is Board Chair of the Business Relationship Management Institute, an organization dedicated to advancing the BRM capability worldwide. Joe is the founder of CIO Mentor, LLC, a consultancy focused on helping companies leverage the power of technology to achieve profit-driven business results. As a veteran CIO, Joe has experience across many industries including banking services and packaged software, brokerage, accounting, manufacturing, and retail. He is currently VP-CIO of SnapAV and is responsible for an innovative award-winning IoT-based platform call OvrC (pronounced oversee) that is changing the way home and SMB integrators serve their customers.
Today we talked about
Adopt the right language (not customers or peers)
IT leaders are business leaders and need to think like them
IT Business Partnerships.
IT as the central nervous system of most companies
The importance of Field Studies (field trips)
You have to get the operations running smoothly
Start your business relationships with Sales Departments because they are closer to the customers
Team Building
Converged IT
4 Principles of Accountability
Commit to something 100%
Be resilient
Ownership
Learn
Facts before Stories
Human API (Assume Positive Intent)
Support it, don't debate it
Don't BMW drive (Bitch, Moan, and Wine)
No sub-comb to the trap of an open door policy
Stop judging and start helping
Books Mentioned
Joe Topinka - IT Business Partnerships: A Field Guide
Jocko Willink - Extreme Ownership
Cy Wakeman - No Ego
Connect with Joe
Personal Website
CIO Mentors
Twitter
LinkedIn
I hope you enjoyed this show, please head over to iTunes and subscribe and leave me a rating and review, even one sentence will help spread the word. Thanks again!
Joe is Board Chair of the Business Relationship Management Institute, an organization dedicated to advancing the BRM capability worldwide. Joe is the founder of CIO Mentor, LLC, a consultancy focused on helping companies leverage the power of technology to achieve profit-driven business results. As a veteran CIO, Joe has experience across many industries including banking services and packaged software, brokerage, accounting, manufacturing, and retail. He is currently VP-CIO of SnapAV and is responsible for an innovative award-winning IoT-based platform call OvrC (pronounced oversee) that is changing the way home and SMB integrators serve their customers.
Today we talked about
Adopt the right language (not customers or peers)
IT leaders are business leaders and need to think like them
IT Business Partnerships.
IT as the central nervous system of most companies
The importance of Field Studies (field trips)
You have to get the operations running smoothly
Start your business relationships with Sales Departments because they are closer to the customers
Team Building
Converged IT
4 Principles of Accountability
Commit to something 100%
Be resilient
Ownership
Learn
Facts before Stories
Human API (Assume Positive Intent)
Support it, don't debate it
Don't BMW drive (Bitch, Moan, and Wine)
No sub-comb to the trap of an open door policy
Stop judging and start helping
Books Mentioned
Joe Topinka - IT Business Partnerships: A Field Guide
Jocko Willink - Extreme Ownership
Cy Wakeman - No Ego
Connect with Joe
Personal Website
CIO Mentors
I hope you enjoyed this show, please head over to iTunes and subscribe and leave me a rating and review, even one sentence will help spread the word. Thanks again!
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