In our 7th episode of Deming Speaks, this 30-minute excerpt from a 1992 presentation by Dr. Deming includes his thoughts on the following topics:
- Knowledge has temporal spread
- There's no true value of any characteristic that is defined in terms of measurement or observation
- No such thing as a fact
- Any plan requires prediction
- Who is in need of special help?
- The foreman has two jobs
- Specification limits are not control limits
- Student evaluations
- Systems and the process
- The most important problems in management have no figures
- Psychology helps us to understand interactions between people
- Learning is a source of innovation
- Learning and gold stars
- Overjustification
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