EP449 - How Doctors Can Improve Patient Conversations with Dr. Todd Wolynn (Part 1)
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Great medical knowledge isn’t enough—how you communicate it matters just as much. In this episode, Dr. Todd Wolynn breaks down the critical role of effective communication in healthcare.
He and Dr. Bradley Block discuss how trust is established and lost in medical conversations, the importance of clear and confident vaccine recommendations, and why humor and creativity can enhance patient communication. They also explore the power of digital tools and social media in extending a doctor’s reach beyond the exam room, along with how medical education needs to evolve to train better communicators, not just better scientists.
With real-world examples and practical strategies, this episode provides a roadmap for physicians to strengthen patient relationships, improve adherence, and navigate today’s increasingly skeptical healthcare landscape.
Three Actionable Takeaways:
- Trust is fragile—don’t rush patient interactions: Active listening, mirroring language, and ensuring patients feel heard are crucial to building long-term trust.
- Digital tools can amplify your message: Having an online presence whether through videos, social media, or patient resources—allows patients to engage with your expertise outside of appointments.
- Medical training must include communication education: Physicians must learn not just what to say, but how to say it effectively to guide patients toward better health outcomes.
About the Show:
The Physician’s Guide to Doctoring covers patient interactions, burnout, career growth, personal finance, and more. If you're tired of dull medical lectures, tune in for real-world lessons we should have learned in med school!
About the Guest:
Dr. Todd Wolynn is a pediatrician and the Executive Director of the Trusted Messenger Program at the Public Good Projects. Formerly the CEO of Kids Plus Pediatrics, he specializes in training healthcare professionals in communication best practices to improve patient outcomes.
Website: https://www.publicgoodprojects.org/
LinkedIn: https://www.linkedin.com/in/toddwolynn/
About the Host:
Dr. Bradley Block is a board-certified otolaryngologist at ENT and Allergy Associates in Garden City, NY. He specializes in adult and pediatric ENT with interests in sinusitis and obstructive sleep apnea. Dr. Block also hosts the Physician’s Guide to Doctoring podcast, focusing on personal and professional development for physicians.
Want to be a guest?
Email Brad at brad@physiciansguidetodoctoring.com or visit www.physiciansguidetodoctoring.com to learn more!
Socials:
- @physiciansguidetodoctoring on Facebook
- @physicianguidetodoctoring on YouTube
- @physiciansguide on Instagram and Twitter
Visit www.physiciansguidetodoctoring.com to connect, dive deeper, and keep the conversation going. Let’s grow!
Disclaimer:
This podcast is for informational purposes only and is not a substitute for professional medical, financial, or legal advice. Always consult a qualified professional for personalized guidance.