Is there craftsmanship in Service Design / Mahmoud Abdelrahman / Episode #32
How do you become a service design craftsman. What does it take? Is it even possible? Mahmoud Abdelrahman shares his thoughts on this topic. We also discuss how we can design for a better project experience. And finally Mahmoud gives an update on the service design landscape in the Middle East.
** Customer Advocacy Posters
https://www.linkedin.com/pulse/customer-advocacy-posters-mahmoud-abdelrahman
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EPISODE GUIDE
2:15 - First encounter with Service Design.
4:03 - How far can you come when you start as an academic researcher?
11:30 - How can we create a corporation where design is allowed to play a big role?
18:52 - How can we build a well working design team?
25:34 - Big question: How do you go about creating slow improvements in your organisation?
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MORE EPISODES
Enjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshow
YOUTUBE CHANNEL
Every episode of the Service Design Show is also available as via the official YouTube channel ➜ youtube.com/servicedesignshow
FACEBOOK PAGE
Check the Facebook page where you'll find more content and can discuss the episodes ➜ facebook.com/servicedesignshow
** Customer Advocacy Posters
https://www.linkedin.com/pulse/customer-advocacy-posters-mahmoud-abdelrahman
----------------------------------------
EPISODE GUIDE
2:15 - First encounter with Service Design.
4:03 - How far can you come when you start as an academic researcher?
11:30 - How can we create a corporation where design is allowed to play a big role?
18:52 - How can we build a well working design team?
25:34 - Big question: How do you go about creating slow improvements in your organisation?
----------------------------------------
MORE EPISODES
Enjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshow
YOUTUBE CHANNEL
Every episode of the Service Design Show is also available as via the official YouTube channel ➜ youtube.com/servicedesignshow
FACEBOOK PAGE
Check the Facebook page where you'll find more content and can discuss the episodes ➜ facebook.com/servicedesignshow
Activity