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Mind the Advice Gap

Travel & Hospitality Intelligence
Travel & Hospitality Intelligence
Episode • Jul 24, 2023 • 23m
Consumers look to brands to provide advice and guidance. However, brands are under-delivering. Why? Traditional approaches aren’t sufficient to support the needs of the workforce and the changing expectations of consumers. The good news is that new technologies and strategies are now available to help brands close the gap.

Guest Speakers

Mike Vermillion, Senior Managing Director, Global Business Intelligence | J.D. Power

Jennifer White, Senior Director, Banking and Payments Intelligence | J.D. Power

Evan Siegel , Vice President, Financial Services and Business Development | eGain