Perhaps in healthcare, more-so than anywhere else, honesty is an aspect that is highly sought after. That being said though, there is still the possibility that honesty can be delivered in a manner that is harmful. How can you be more effective at delivering honest information in a way that also garners tact and style points? Tune in today as Clint passes on some suggestions, such as using ‘I feel’ statements instead of blanket blame statements, such as ‘you never’. I little forethought goes a long way in helping one to be honest in an effective, yet compassionate way!
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