The Small Things that Make a Difference in Sales
Today, Force Management facilitator Diana Sheley joins Rachel to discuss how salespeople can execute the so-called “soft skills” for greater success. She covers:
Here are some additional resources:
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Check out the platform here: https://my.ascender.co/Ascender/
Subscribe here: https://my.ascender.co/Ascender/PlanComparison
Check out this and other episodes of the Audible-Ready Sales Podcast on Apple Podcasts, Spotify, or our website.
- The significance of non-verbal communication.
- Emotional awareness.
- “The power of the pause”—giving the customer space to think and speak.
- Her “above the line/below the line” strategy for active listening.
Here are some additional resources:
- Discovery Process | Ascender Course
- Deepen Your Discovery | Ascender Course
- Active Listening | Ascender Course
- Showing Empathy | Ascender Video
- Differentiate Your Call Follow ups | Ascender Article
- What We Heard: Owning the Next Steps | Podcast
Visit Ascender, a platform designed solely for salespeople who own a quota. If you enjoy the Audible-Ready Sales Podcast, Ascender is perfect for you! We put out content every day with insights to help you level up in your sales career.
Check out the platform here: https://my.ascender.co/Ascender/
Subscribe here: https://my.ascender.co/Ascender/PlanComparison
Check out this and other episodes of the Audible-Ready Sales Podcast on Apple Podcasts, Spotify, or our website.
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