Creating a network is more than just who you know, but who you connect to who. Our guest today,Tom Kulzer, is a master at cultivating relationships. Tom founded the award winning https://www.aweber.com (AWeber Communications) to help small businesses around the world better communicate and build relationships with customers and prospects using permission based email marketing. Tom's focus is strategic planning, market strategy, business development, and team building, and believes in creating a unique workplace lifestyle with a culture driven by core values all while in pursuit of growing millions of small businesses around the world.
I can’t wait to dive right in and learn how Tom brought his business from zero to one million SaaS subscribers by connecting people and generating relationships.
Things you will learn in this episode:
[00:01 - 08:53] Opening Segment
I introduce today’s guest, Tom Kulzer
Activities and Success
Announcements
https://travischappell.typeform.com/to/kmf5p4 (travischapel.com/makemypodcast)
Tom gives some background on his story
Always doing odd jobs
Parents owned a garment factory
Entrepreneurship taught or caught?
Tom’s examples
Family business dynamic
Factors that go into it
Tom talks about growing up learning entrepreneurship
Growing up around small businesses
Used to working all kind of jobs
Started a software company
Developed AWeber over time
[08:54 - 16:44] The Benefits and Struggles of Software
Tom talks about the value of his hard work
Building up over time
Evolving over the years
Benefits and struggles of building a software company
A constantly evolving market
Increased competition
Engineering capacity used on stopping abuse
Recurring and predictable
Customer solutions operations
Pitfalls of software
The things you don’t see
Examples
[16:45 - 18:28] Do What You’re Passionate About
Tom talks about the beginning of his hiring period
First hire in customer solutions
Loving what you do
Work doesn’t feel like work
[18:29 - 28:24] Closing Segment
Who you or What you know?
What you know can open the doors to who you know
Being the resource for others
What then who
Important relationships that made you what you are today?
Tom’s friend that pushed him
Relationship started from a newsletter
Tom’s advice to his mentees
Leadership strategies to build better relationships with customers and employees
Be yourself
Cultivate a genuine culture
The RaNdoM RoUnd
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Final words
Tweetable Quotes:
“At the end of the day software is something where… it’s a recurring base, so it’s very predictable, it’s very measurable in many ways. It has a lot of upsides, and it definitely can scale…” - Tom Kulzer
“I don’t look at work as necessarily work… Do something that you’re passionate about.” - Tom Kulzer
“The ‘who you know’ is for other people; being beneficial to them and connecting them to other people and helping them out with whatever struggle that they have.” - Tom Kulzer
Resources Mentioned:
https://www.omnigroup.com/omnifocus/ (Omnifocus)
You can connect with Tom on https://www.linkedin.com/in/tomkulzer/ (LinkedIn), and https://twitter.com/tkulzer (Twitter). Visit https://go.tomkulzer.com/home to learn more about his space.
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