The surest sign of business maturity is the willingness to take responsibility and ownership for everything that’s happens in your business—especially those things which go wrong. BOD™ member and DC designer, Christie Leu says when there’s a problem, “it’s all her fault,” and that means, she can correct anything that isn’t working.

In this episode we learn:
- look at jobs that went wrong and find what you could have done to make them better
- consider how to fix or avoid a problem in the future
- improve communication with clients and contractors with better written systems
- be responsible for choosing who to work with and when to walk away

It’s time to take control of your business.
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