Episode 11:4 Dana Young on the Promise of Voice Technology and What Senior Living Can Borrow from Hospitality

The CEO of AIPEX Technologies share the latest in voice technologies and how virtual concierges can ease common pain points in caring for older adults.

About Dana

Dana Young founded AIPEX Technologies, a platform that enables tailored industry-specific solutions leveraging voice technology. AIPEX has solutions for both hospitality and senior living use cases. Dana is also the owner of The Lodge at Palmer Lake, a vacation rental in the north-central part of Washington state. He has over 30 years of experience in technology, with half of that managing teams of engineers.

He is a long-time Seattle resident with his wife and two daughters. You might find him on a tennis court when not focused on voice technology, entrepreneurial endeavors, or spending time with his family.

Key Takeaways

• Next generation voice technologies leverage partnerships with general-purpose voice assistants like Amazon Alexa and Google Home and custom voice assistants achieving specific objectives.
• Family portals connecting residents with loved ones via voice and video is a growing trend.
• Ambient Computing is on the horizon where technologies exist behind the scenes and voice technologies are prompted on multiple screens. An array of intelligent connected microphones has privacy architected into the system.