You think Service Design is the new kid in town? Well, Gilles Rougon has been involved in this field since 2000! In this episode he shares how the field has evolved and where it's heading. We also talk about what's needed for Service Design to reach its full potential.

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EPISODE GUIDE
02:39 - First encounter with Service Design
04:43 - Where did the journey of Service Design lead to?
14:44 - What is the importance of Service Design for the World Design Organization?
22:36 - What is the difference between influence and power?
28:18 - Big question: What does service mean to you?

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LINKS FROM THE SHOW
World Design Organization ➜ http://wdo.org/
EDF Lab ➜ https://goo.gl/9bEsBr

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UNIVERSITY
Want to dig deeper into the topic we talk about on the show, check out the Service Design Show University ➜ learn.servicedesignshow.com