In this MGMA insider podcast, we're joined by Susan Childs of Evolution Healthcare Consulting. In addition to her work as a Healthcare Consultant, Susan is also a workshop trainer, a frequent speaker at industry events, and an author.
In this podcast, Susan discusses:
* the steps to better patient engagement
* patient-centered policies in a medical practice
* and, transparency about financial expectations
You can read more insights about patient engagement at the following links:
https://www.mgma.com/resources/quality-patient-experience/executive-session-viewing-your-medical-practice-t
https://www.mgma.com/resources/quality-patient-experience/lean-patient-flow-system
https://www.mgma.com/resources/quality-patient-experience/managing-chronic-care-populations-improve-health