Coaching Leaders To Be Effective Communicators with Tyler Muse, CEO & Founder of Lingo Live

Episode • Nov 29, 2022 • 46m

This episode features an interview with Tyler Muse, CEO and Founder of Lingo Live, a one-on-one leadership coaching program. Prior to starting Lingo Live, Tyler worked as an analyst for GE Energy Financial Services, where he focused on underwriting and portfolio management of energy investments. He also founded an internationally-focused mentorship program for multilingual youth in New York City.

In this episode, Amanda sits down with Tyler to discuss work trends like “quiet quitting”, how to motivate leaders to invest in coaching, and the inspiration he draws from Maya Angelou.

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“Maya Angelou famously said, ‘People will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ And I think that's really important when we talk about communication. Communication isn’t what you said. It is to some extent, but it's only important what you said in terms of how that made the person feel. What was the feeling that you elicited out of that person and was that actually in your or their best interest? [...] That doesn't mean you say only nice things, you have to deliver critical feedback. But if you do it in a way where you make someone feel blamed or all these other things, you're not going to get anywhere and they're not going to get anywhere either. I think it's important when we enter a coaching conversation, this is what coaches do for people; is they help them not only understand what is it that you need to say to this other person or to yourself sometimes, but also how's that going to land and are we sure that that's actually what you're trying to convey or is there a different way to communicate this?” – Tyler Muse

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Episode Timestamps:

*(01:44): Tyler’s background

*(04:53): Tyler explains Lingo Live

*(09:18): Segment: Story Time

*(09:36): What inspired Tyler to build a coaching business

*(16:04): Tyler’s advice for coaching leaders to be better communicators

*(23:59): Segment: Getting Tactical

*(24:28): How Tyler works with HR to get investment for executive coaching

*(31:34): Segment: Ripped From The Headlines

*(31:45): Tyler’s thoughts on work trends like “quiet quitting”

*(38:30): Segment: Asking For a Friend