This week's guest is Katie Anderson. Ron and Katie discussed Katie's new book, the roles of a leader, joy versus happiness, and much more. Katie also shared some special stories about esteemed Toyota leaders like Isao Yoshino and John Shook. A MP3 audio version of this episode is available for download here.
In this episode you'll learn:
The quote that inspires Katie (5:27)
About Katie's book (7:54)
The three roles of a leader (10:49)
Setting a direction (12:35)
Providing support (16:42)
Another story about Mr. Yoshino (17:58)
Developing yourself as a manager (19:54)
What it was like working with Mr. Shook (21:48)
Mr. Toyota's speech about happiness (23:50)
The relationship between happiness and joy (27:22)
Katie's words of wisdom (21:10)
Podcast Resources
Right Click to Download this Podcast as an MP3
Download a Free Audio Book at Audible.com
Katie's Website
Learning to Lead, Leading to Learn
Joy, Inc
Katie's Resources for Gemba Academy Podcast Listeners
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What Do You Think?
In your opinion, what is the difference between joy and happiness?