The one with the real results - Neha Dutta VP Digital Client Success Lead at EXL E126
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🎤🎞️“The one with the real results” with Neha Dutta – Vice President for Digital Client Success Lead EXL in CX Passport Episode 126. What’s in the episode?...🎧
CHAPTERS
0:00 Introduction
04:41 Customer experience process improvement.
06:01 Why is customer service so bad right now?
11:08 Elevating women in leadership.
14:21 Neha’s tips for exploring Gurgaon, India.
17:10 Embracing technology in India.
18:22 1st Class Lounge.
22:34 AI and job enhancement.
27:28 Going beyond just giving companies a technology solution.
29:54 Contact info and closing
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Hosted by Rick Denton “I believe the best meals are served outside and require a passport”
Episode resources: