Member Spotlight: Empower Clinicians and Embrace Change to Improve Retention and Satisfaction

In this episode of the MGMA Member Spotlight Podcast, we welcome Blake Hendrickson, MBA, FACMPE, PhD. Blake is an Assistant Professor at Austin Peay State University, where he serves as the Program Director of the MHA Program.

Blake shares his career journey in healthcare, from working in urgent care to consulting to becoming a professor. He discusses his research on nursing retention and patient satisfaction and offers insights on improving retention through empowering clinicians and embracing technology.

Resources Mentioned

Connect with Blake: LinkedIn
Blake at Austin Peay: Faculty Page
FACMPE Program: Learn More

Podcast Sponsors

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