As we get a blast of winter, New York City’s housing department reminds tenants to report heat and hot water issues to landlords or call 3-1-1. Meanwhile, the New York Blood Center calls for donations after an “alarmingly low” turnout over the holidays. Plus, police data shows a 7% drop in citywide crime in 2024, but gun violence remains high in public housing complexes. WNYC’s Brittany Kriegstein has more.